FAQs

FREQUENTLY ASKED QUESTIONS

The following questions are those asked most frequently by artists.

We hope these help you navigate some of your choices.

Q1. Do I have to frame my work if it is a canvas stretched over its own wood frame?

  • No, as long as string, clips or mirror plates are attached and its ready to hang. Only put in a glass frame if you want it displayed that way.

Q.2 My work is a light drawing or print which can be hung loosely – how should I prepare?

- Attach clips, string, pins or some hanging/mounting method for us.

Q.3 My work is digital and for screen only - how do i hand-in?

- send us an email with either DROPBOX or WETRANSFER file link.  MP4 format is best for moving images.  JPEG for stills.

Q.4. Is there a local framer nearby if need be.

  • Yes Paisley Picture Framers & Gallery, 56 Causeyside Street, Paisley PA1 1YW 0141 889 1724

Q.5 – Do I need to provide screws or picture hooks?

  • No we will provide these.

Delivery / hand-in

Q.6. Do I have to hand the work in personally?

  • No you can arrange your own courier if you wish.

Q.7. Who do you recommend?

  • You a free to send artwork by any courier or carrier of your choice. We do not arrange this for you.  Royal Mail Parcelforce, DPD, Interlink, EVRI etc all know our site.
  • For larger more valuable works of for extra care we recommend artwork courier, Paul Gilzean (Edinburgh) pggilzean@btinternet.com
  • Or PACK & SEND who have branches UK nationwide Tel   +44 (0) 141 739 5095 Email glasgowcity@packsend.co.uk Web www.packsend.co.uk/glasgowcity
  • Shipping Address/Exhibition venue: The Big Art Show c/o, Outspoken Arts Scotland Ltd, The Art Department, 2-10 Causeyside Street, Paisley, United Kingdom PA1 1UN.
  • Q.8. My work is large or heavy – are there special access requirements?
  • Yes we have loading bay at SAT NAV PA1 1XU enter via New Street. Advise before arriving.
  • Loading Bay is for short stay delivery only – not parking. Rear doors are 2m wide by 2m tall.
  • We have hoists and level access to ground and 1st floor.
  • There is level access from Causeyside Street but limited street parking.
  • Our largest front entrance roller shutter is 6.5m wide by 2.5m height.
  • See this link for more site access and technical details https://outspokenarts.org/artd...

Q.9. How do I print my back Label?

  • Click the icon/box on the left of the wee star. That brings up your back label and you can print it from there.  Print it on A4 paper.
  • Attach this 3 part document to our artwork.  The top part back label stays on the work, the middle part is for numbering and the bottom is a claim receipt that we stamp and marked paid at the hand-in/check in procedure. Bring all 3 part together to the hand-in.  We can re-print labels on arrival if need be.
  • Your back label should look like this A4 page image below
  • Q.10. Can I change any of my details?
  • Yes you can change or correct prices and titles but you must ask us to do this for you at the point of handing in and not after.  You can log in to artcall and update your artists statement if you wish.  This statement is visible to members of the public.

Q.11. When do I hand in my work?

  • Between 23 July - 3 Aug 2024,. 10.30am-3.30pm. You must book a day to come as we must manage the queue.
  • Book the day of your choice at this link https://www.eventbrite.co.uk/e...

Q.12. Parking – where do I park?

  • There is limited street parking around us as Causeyside Street is a busy bus and commuter route.
  • There is a disabled space at our front door in front of Greggs Café.
  • There may be other metered spaces in Dunn Square, St Mirren Brae (opp. Dunn Square), Orchard Street and New Street around the corner 150 yards.
  • There is a multi-storey in New Street https://en.parkopedia.co.uk/parking/carpark/paisley_centre/pa1/paisley/?arriving=202307031530&leaving=202307031730
  • Q.13. I can’t find The Art Department – where are you?
  • We are located on the ground and first floor of former Allders Store at The Paisley Centre. The centre can be accessed on foot from either 2-10 Causeyside Street ground floor. Or via top floor via 23 High Street mall entrance. There are lifts and escalators to all floor. https://paisleycentre.co.uk/
  • See this link for more site access and technical details https://outspokenarts.org/artd...

Q.14. I have special needs and might need assistance on arrival - can I get help?

  • Yes we can assist if given plenty of notice and a request. We can’t leave the building or our post if we are short staffed but we will do our best to assist at all times.

Q.15. Packaging / Wrapping – do I provide this and what happens to it afterwards?

  • Yes provide your own wrapping and packing sufficient for your own purposes.
  • If sending by courier wrap with great care for long journeys.
  • We will retain wrapping for couriered work only. It should be labelled with your name and return address.
  • All other wrapping materials should be taken away unless you wish to donate these to us. We can’t promise to keep, store, or return everyone’s packing materials.